Every pair of glasses we sell comes with a Cartier certificate of legitimacy.

In addition, every customer receives an official invoice, proving the origin and authenticity of the product.

Shipping

Each pair of prescription glasses is custom-made based on your exact specifications. This means your lenses are produced uniquely for your vision needs and assembled to match your chosen frame.

As such, please allow 2–4 weeks for production and delivery.

Returns

Because prescription glasses are individually crafted for each client, they are considered custom-made products and are therefore not eligible for return or exchange. We appreciate your understanding.

However, your satisfaction is extremely important to us.

If your glasses arrive with a defect or if there has been an error on our side, please contact us immediately. In such cases, we will of course correct the issue at no cost to you, including covering any return shipping.